FAQs
How to buy a product?
To buy a product from our website:
- Browse through our categories or use the search bar to find the product you like.
- Click on the product to view details.
- Select the quantity, size, or color (if applicable), then click “Add to Cart.”
- Go to your cart and click “Checkout.”
Fill in your shipping and payment details, and confirm your order.
You’ll receive an email confirmation with your order details shortly after.
How can i make refund from your website?
We want you to be fully satisfied with your purchase. If you wish to request a refund:
- Go to our “Returns & Refunds” page.
- Fill out the refund request form with your order number and reason for return.
- Our team will review your request and get back to you within 2–3 business days.
Please ensure the product is unused and returned in its original packaging within our return period.
I am a new user. How should I start?
Welcome! Getting started is easy:
- Click on “Sign Up” or “Create Account” on the top right corner.
- Enter your name, email, and create a password.
- Once registered, browse our collections and start shopping.
If you need help, feel free to contact our customer support team.
Are my details secured?
Absolutely. Your privacy and security are our top priority.
We use industry-standard SSL encryption to protect your data, and your payment details are securely processed by trusted third-party payment gateways.
We do not store any credit card information on our servers.